Systems Administrator (SA) - Skill Level II

US-MD-Linthicum
4 months ago
Job ID
2017-1792
# Positions
1
Job Location
Linthicum, MD
Experience (Years)
10
Education
Bachelors
Security Eligibility Type
TS/SSBI with FS Poly

Overview

Job Title:   Systems Administrator (SA) - Skill Level II


Division:   Systems & Software Engineering
Location:   Linthicum, MD

 

Position is contingent upon award of contract


 

Applicants must be a US citizen and possess a NSA TS/SCI clearance with full scope NSA polygraph

 


 

POSITION SUMMARY

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

 

 

Responsibilities

Provide support for implementation, troubleshooting and maintenance of IT systems

Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems

Manage the daily activities of configuration and operation of IT systems

Provide assistance to users in accessing and using IT systems

Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

Provide support for the escalation and communication of status to agency management and internal customers

Optimize system operations and resource utilization, and perform system capacity analysis and planning

Provide in-depth experience in trouble-shooting IT systems

Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

Provide support for the dispatch system and hardware problems and remains involved in the resolution process

Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Qualifications

Qualifications:

Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.

 

Educational Requirements:

Bachelor’s degree in a technical discipline from an accredited college or university is

required.  Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

 

JBM is an Affirmative Action Employer.         EOE/Minorities/Women/Veterans/Disabled

 

To Apply:

Please visit the Careers section of our website, https://jobs-gojbm.icims.com/jobs/intro and submit your resume for consideration. Please provide a salary requirement or range.


J.B. Management, Inc. (JBM) is a veteran-owned business offering a broad array of services and products to both the Federal Government and commercial customers worldwide.  Known as both pioneers and practitioners, JBM provides our clients with Planning and Analysis, Training, Sustainment, Integration, Fielding, Software Development, and Systems Engineering support. We are JBM - Smart Solutions For Those We Serve

 

JBM offers a highly-competitive compensation and benefits package.  In 2012, JBM was named one of the "Best Places to Work in Virginia" by Virginia Business Magazine and Best Companies Group.  JBM is an EEO / Affirmative Action Employer

 

To apply for this career opportunity, visit our Career Center at http://www.gojbm.com/careers.php.  Please include a current resume and your salary requirements.  Thank you for your interest in employment with JBM.


 

Physical Demands and work environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hand to finger, handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work environment: The noise level in the work environment is usually moderate.
  • Office type environment with temperature control. May be exposed to chemicals related to office equipment. The noise level in the work environment is usually moderate. General office environment.

 

DISCLAIMER:
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.

 

Education

Bachelors

Security Eligibility Type

TS/SSBI with FS Poly

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