SYSTEM ADMINISTRATOR (SA) LEVEL 2

US-MD-Fort Meade
2 years ago
Job ID
2015-1629
Job Location
FORT MEADE, MD
Experience (Years)
10
Education
Bachelors
Security Eligibility Type
Top Secret

Overview

Job Title: SYSTEM ADMINISTRATOR (SA) LEVEL 2 

Division:  SOFTWARE & ENGINEERING
Location: FORT MEADE, MD

 


Applicants must be a US citizen and possess a US DOD TS W/FS POLY level security clearance. 

 


POSITION SUMMARY

(U)Provides support for implementation, troubleshooting and maintenance of

Information Teclmology (IT) systems. Manages IT system infrastructure and any

processes related to these systems. Provides support to IT systems ncluding day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.  Provides Tier (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of tatus to agency management and internal customers.

Provides support for the dispatch system and hardware problems and remains

involved in the resolution process. Configures and manages UNIX and

Windows operating systems and installs/loads operating system software,

troubleshoots, maintains integrity and configures network components along

with implementing operating systems enhancements to improve reliability

and performance.

 

 

 

 

Responsibilities

 

(U)Provides support for implementation, troubleshooting and maintenance of IT systems

 

(U)Manages the daily activities of configuration and operation of IT systems

 

(U)Provides Tier I (Help Desk) problem identification, diagnosis and resolution of problems

 

(U)Provide assistance to users in accessing and using IT systems

 

(U)Provides supporlto IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

 

(U)Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

 

(U)Provides support for the escalation and communication of status to agency management and internal customers

 

(U)Optimizes system operations and resource utilization, and perfom1s system capacity analysis and planning

 

(U) Providies support for the dispatch system and hardware prohlems an<i remains involved in the resolution process

 

(U)Provides in-depth experience in trouble-shooting IT systems

 

(U)Configures and manages VNlX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance

 

(U)Provides detailed analysis and feedback to agency management and internal customers for escalated tickets

 

Qualifications

EDUCATION/QUALIFICATIONS:

 

(U) Ten (10) years experience in programs and contracts of similar scope, type, and

complexity within the Federal Government is required. Bachelor's degree in a techn ical discipline from an accredited college or university is required. Five (5) years of additional system administration experience may be substituted for a bachelor's degree.

 


J.B. Management, Inc. (JBM) is a service disabled veteran-owned business offering a broad array of services and products to both the Federal Government and commercial customers worldwide.  Known as both pioneers and practitioners, JBM provides our clients with Planning and Analysis, Training, Sustainment, Integration, Fielding, Software Development, and Systems Engineering support.  We are JBM - Smart Solutions For Those We Serve

 

JBM offers a highly-competitive compensation and benefits package.  In 2015, JBM was selected as one of the Top 100 Privately-held Businesses in Virginia by DiversityBusiness.com.  In 2012, JBM was named one of the "Best Places to Work in Virginia" by Virginia Business Magazine and Best Companies Group.  JBM is an EEO / Affirmative Action Employer

 

To apply for this career opportunity, visit our Career Center at http://www.gojbm.com/careers.php.  Please include a current resume and your salary requirements.  Thank you for your interest in employment with JBM.

 


 

Physical Demands and work environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hand to finger, handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work environment: The noise level in the work environment is usually moderate.
  • Office type environment with temperature control. May be exposed to chemicals related to office equipment. The noise level in the work environment is usually moderate. General office environment.

 

DISCLAIMER:
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.

 

 

Education

Bachelors

Security Eligibility Type

Top Secret

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